I had Jacob Hodges as the salesperson, knowledgeable very easy to talk to. efficient transition from my trade in to the new car. would recommend him and the dealership to my family and friends
Staff was great! Very smooth buying experience. Jake Hodges was my salesman. He was knowledgeable and exhibited awesome customer service. Ive bought multiple cars from Classic with no issues ever.
I had Justin Gordon, and he was absolutely perfect when it came to selling us a car. He was very knowledgeable and gave us as much information as he could. He was very kind, and caring about my family and I. Thank you Justin, we will definitely return because of you!
A very low pressure dealership! Made for a very pleasant purchasing experience. Our salesman Paul Gayhart went above and beyond in customer service, and truly has all the qualities of a great salesman! From test driving to finishing the actual purchase process only took a couple of hours and was very efficient. My husband and I actually purchased a used vehicle, and can honestly say the prices were quite a bit more reasonable at this dealership. The selection of quality used vehicles was impressive also. Keep up the great work Classic Ford! We wouldn't hesitate to purchase from you ...
Paul Gayhart was knowledgeable and professional. I was very pleased with the service I received. I would recommend him to anyone interested in buying a new car.
Great experience. Kareem is a great salesman with us every step of the way, very knowledgeable. Did a great job keeping the price in my price range
We are long tiMe Ford owners. We are returning customers to Vlassic of Mentir for one reason. Kareem. He listens. He works with us. Overall a super guy. Thank you Kareem
Jake was our salesman. I called about a truck and he said he would have it ready to test drive. Sure enough, it was washed, filled with gas and ready to go. He was extremely friendly and professional. No high pressure sales. The manager really went over and beyond to help us. Shelly in finance was also extremely knowledgeable and helped guide us through the process.
Great buying experience. Wonderful people to deal with. No pressure. Going the extra mile for their customers. Thanks Classic Ford. I would definitely use them again.
Andrew guided me effectively through the process of ordering and ultimately getting delivery on my 2022 Ford Escape. He kept me in the loop throughout the 10 week journey. Today I picked up my vehicle and he was very helpful and courteous in handling all the details and answering all my questions. I love my new Escape and have appreciated Andrew's efforts from start to finish. Finally, this is the 4th vehicle I have leased from Classic Ford. It feel very comfortable there and have always enjoyed workiing with the staff.
Todd was very helpful from the beginning to the delivery of my new Ford Bronco. Answered every question with a great depth of knowledge and understanding. Was very prompt in his responses as well. Cannot recommend him or Classic Ford more.
Extremely satisfied with service from Todd and Scott 100%. Made us feel like a person not a number. Everyone was very friendly and helpful. Thank you!
Recent purchase with Classic Ford was fantastic. Worked with Eric Hull who kept me informed of timeline from production to delivery. Straight forward no nonsense car shopping. Very much recommend them.
My experience at Classic Ford in Mentor was excellent. I found the car while online shopping and came in one hour before closing (due to being held up at another dealership) for a test drive. Javier Gil helped me get the trade-in value I needed, so I returned the next day to complete the purchase. Javier did a great job during the sales, finance and delivery of my new Ford Edge Titanium—the process was nearly painless. (If the car was free, then it WOULD have been painless. 😉
I purchased a used vehicle from Andrew at Classic Ford in Mentor, OH. I flew in from Texas to take delivery and drive it back. The process was simple and easy and the car was exactly as described. The only "negative" was that the car could/should have been detailed better than it was.
Classic Ford is an excellent dealership. I have leased or purchased six vehicles at Classic over the years and always felt very good about each deal. Andrew Buday is an especially good salesman and representative for the company, so I highly recommend him. I always compared their "deal" with other dealers and returned to Classic to make the purchase. The follow-up by the service department is excellent. What could be better than that!
Couldn't be happier with my 2022 F-150 Lariat purchase. Andrew Buday has helped me purchase my last 2 vehicles and is a great sales rep! He kept me informed as I waited (many less weeks/months than I expected!) and always has a smile on his face. I highly recommend Classic Ford and Andrew Buday!
Have dealt with Classic for 6 years. Service is excellent. Gregg Pike was very nice & informative with purchasing my recent SUV. Highly recommend Classic Ford.
Andrew Buday and Matt Vest were very professional and easy to work with. Highly recommend going to Classic Ford for your next new or used car purchase!
Was having trouble getting the right price and even response.found classic ford bill cherasso and Todd took great care of me ended up ordering what I wanted .great experience would buy from them again
I’ve owned 7 Mustangs trough out my life..half of them purchased with classic Ford. These days with COVID is probably not a good time to buy a new car or trade-in your used car. Well I was surprised..got A good trade-in value..Ford is offereing cash rebates..so good deal! Also..I just want to say I’ve had many experiences with Ford dealerships..Classic Ford is # 1! If they don’t have what your looking for they will special order it for you! These days there is a chip shortage.I waited 4 months for my Stang to be ...
I’ve bought several of my Mustangs from Classic Ford. I wouldn’t go anywhere else! These days you have to special order what you want. and wait. It’s well worth it! Plus what’s really important is the service! I’ve bought a car from other dealers and their service is horrible! Classic will take care of you when you get your car serviced!
This is the fourth new Ford I have purchased at Classic Ford. I keep coming back because they treat me fairly and with respect. They bend over backwards to get you in the car that you want. I drove out of the dealership and a brand new 2021 titanium escape. Would recommend this dealership to everyone.
I had an excellent experience with this dealership, particularly with Brandon Revlock. He was very responsive, knowledgeable, professional, and extremely pleasant to work with. He wasn't pushy like a lot of salesmen are. After the sale, he took extra time with me to show me the features of my new car and made sure I didn't have any questions. If your looking for Ford, go to Mentor Classic and ask for Brandon!
Very smooth. Bought a car, in and out in 2.5hrs!! All the staff were amazing!!! Thank you Scott and Ryan for all of your help!! Will definitely return!!
My wife and I were on our way to Niagara Falls from Illinois in our RV when our check engine light came on. We found Classic Ford and asked for their help. They treated us wonderfully. Ron Laing took charge, quickly got our ford-based RV running and didn't charge us as the problem was on Warranty. We were two strangers made to feel like family by Classic Ford. I've owned many vehicles--but never had better service. Classic Ford of mentor is a special place
The experience was very good because of the salesman Vince Iaboni! He is 5 star in customer satisfaction! We had been looking for a truck for quite awhile and since Vince was at this ford location we told him what we were looking for and he told us about this truck weeks before we finally bought it . we prefer to go to classic in painesville because its so close for us but because Vince is so nice and the truck is what we wanted we bought from him .he has a great salesmanship and manners and kindness we are short on ...
Brandon, Matt, and Shelley were all very helpful in guiding us through the selection and purchasing process. They are friendly, knowledgeable, and willing to go the extra mile to ensure complete customer satisfaction.
Gregg Pike is a straight shooter was a pleasure working with him. He his very helpful and answers all you concerns will always deal with him
Todd and his support team were perfect. Found the truck I wanted and they took all the fun out of the negotiation. I'm "old school" and enjoy the negotiation (NOT haggling!) They made it too easy! First time that I've bought a vehicle and didn't feel bad about the deal the minute that I walked out of the store. Absolutely 5-star!
Dealer ordered a truck for me - now received. Professional staff made buying process easy. Got a fair price upfront on both purchase and trade in. New modern dealership and service facilities.
Gregg Pike is the bomb dot com!! Highly recommend him and Classic Ford! The experience was wonderful. We love our new car and Gregg. !
Our lease was ending. We went looking at smaller SUVs but came back to Classic for our favorite, the Ford Explorer! It’s difficult to give up a good vehicle after only a few years but it made sense to lease a new one again. Thanks Kyle! Great customer experience and efficient service at Classic Ford.
Wow FAST and excellent job on all. Always professional and a great free car wash too! Thank you all for an A A A job!
Bought my daughter's 1st car and had a great experience at classic ford and Brandon was very helpful meeting me at my uncle's shop to have it inspected. Great service and will be going back for my next car!
Classic Ford in Mentor has the most knowledgeable associates in all departments. Very friendly, great customer service, efficient, fast paperwork processing. Manager is very friendly and kind, knowledgeable and will work to get the best deal for you! I went in for a new tire and left with a new Escape!
Vince was very courteous and patient. It took 3 or 4 trips to make our deal. Showed me all the new features and explained them well. All I have to do is remember everything!!
Fast Great Service , friendly Great selection of most every new car and trucks as well as a bunch of used cars of all makes and modals.
Great service and had paperwork ready to roll to help it go faster. Very happy with car and the trade in we received. Our third car from Classic Ford!
I've leased from Classic Ford, Mentor OH previously and used them for service while living in OH. The experience was exceptional each time. My Ford Explorer lease was due to expire in Aug '21 and I was getting nowhere with local Ford dealers in southwest FL. I called Classic in Mentor and right away they found the exact car I was looking for at a lease price significantly LESS THAN the one I had been paying for the last 32 months. Would I drive 2,600 miles to do business with Classic Ford in Mentor again? In a heartbeat!!
Great experience!!! No hassle and no worries. The people were professional. I would recommend Classic Ford to all my friends and colleagues. Thank you for the exceptional service and fantastic vehicle.
Service and delivery of all process was impeccable. Totally recommended. Also the took care of my vehicle while purchasing a second one. Fantastic service. Thanks for all the great service.
Great process I enjoyed the dealership and the customer service was awesome I would highly recommend this dealership to all my friends and family I look forward to my next purchase from them.
Awesome experience. Kareem was great giving me a great price along with service. He took his time explaining all the options of buying a vehicle.
DANNY made my experience here great!!! My car was going to be in the shop for a few days and I needed a temporary vehicle. All of Ford's happened to be out, so Danny spent a good 20+ minutes on the phone calling all around trying to find me a vehicle I could drive for a few days at a good price. He went absolutely above and beyond. In the end, Ford got one of their own returned and I got to drive it for free. Also, I see another comment here from someone upset that Ford didn't fill ...
Danny went absolutely above and beyond for me when I needed help. When I needed a temporary vehicle, he put so much effort into finding me one, calling all around. He ended up finding me one for free. Extremely nice, very friendly, does his job well. Great experience here.
At first, we felt "pawned off" because the salesperson who worked with us was not the person we spoke to, on two occasions, over the phone. Which is why I gave an overall rating of 4 stars. The salesperson who did work with us ( Todd Hagedorn ) and the Financing staff were wonderful. They were patient, listened to our needs and put us in a great vehicle for a reasonable price and affordable payments.
Worked with Bill and Andrew. Did the whole deal including my trade over the phone. Process was quick and upfront. In and out in an hour and everything was above board. We drove over 3 hours for this truck and it didn’t disappoint
I found the exact car I had been looking for at this dealer, however I was 700 miles from it. With apprehension I contacted them to check the car's status and it was still available. Within a few emails the deal was made and I was on to planning my trip to pick the car up. I was still uneasy about buying a car I had not seen or driven, but for this car I was willing to take the chance. I could not be happier with the car or the dealer, not only is the car better than expected, ...
Ryan Clark and everyone else we dealt with were friendly and professional and took great care of us as we turned in our previously leased vehicle for another.
Great place to do business. Friendly, fair and great people. There was great communication with my sales person through the process. I would buy there again.
The salesman (Vince) was just great. Went over all warranties on truck took care. Of everything great All the people I meet that day where great
Great experience. KYLE FISHER WAS VERY HELPFUL AND HELP ME FELL COMFORTABLE ON MY DECISION. I will recommend anyone to this employee. Top of the line service.
I just purchased a new 2020 Ford Explorer from Classic Ford in Mentor. My salesman Kareem Young was great! No pressure, real easy going Very Happy, will be back
Purchased a new 2020 F-150. They had the exact model I was looking for. Price Negotiation was fair and painless. They gave a good value on my trade and the transaction was seamless.
We’ve purchased two used cars from Classic over the past three years, and walked away happy with both. The dealership worked to find us cars (an Escape, and then an Explorer) with the right features and mileage, and did not use any high-pressure sales tactics.
I was very impressed with my whole experience with this dealership. My salesmen (2 to 3 of them, all worked together) were nice, helpful, professional and "thoughtful". My wife and I rented a car (one way)from the Detroit area to go there to purchase a 2016 Chrysler 300s (was everything we wanted). At approx. 4:30 pm (in between paperwork) one of our salesman (Rick) was sharp enough to think about getting the rental car to the drop off before they closed. He called to check the closing time, which turned out to be 6 pm so our other salesman (Todd) lead us ...
Superior buying experience...Greg Pike was efficient and knowledgeable; he made it easy to lease the Ford Escape. This car is awesome! Well built! Feel safe!
Classic Ford in Mentor is a great place to do business with. I will recommend them to anyone looking to buy a new car. Bill and Kareem were extremely helpful.
Kareem Young was my salesman at classic Ford in Mentor Ohio I’ve purchased many vehicles over my life and Kareem was the best salesman I’ve ever had I would recommend Kareem to any of my family and friends the overall experience at classic Ford in mentor ohio was outstanding
If you go to Classic Ford ask for Vince Iaboni. Never met the sales consultant. Vince listen to my needs and did everything he could to meet them . I love my new car, also Vince is a good guy to go to for first time car buying.
Javier and Rick spent 4 days with me trying to get my business. Never pressured and gave me best options to pull the trigger. Very pleased.
After looking for a few weeks to find a good used truck I went to Classic for in Madison and being refered to Classic Ford in Mentor for a truck that I might want. I went to Classic Ford and the salesman (Kareem Young) was polite and knowledgeable. I got the perfect truck for a great price. Thank you
I’ve purchased 4 of my Mustangs over the years with Classic Ford..they may NOT give you the best price for your trade-in..but the sales managers are awesome..respectable. They’ve been there for years and know your face as a return customer! Rick..you rock! I’ve been thru financial difficulties and they could not approve my loan as a repeat Ford customer..I felt they tried their best. Even tho I was declined for a new Stang..they treated me with dignity and respect. I highly recommend this dealership for your new Ford!!
Kareem did a GREAT job! Very professional, explained in detail, everything about the truck. Always kept me posted on things and follow up. Very good experience.
Always have a great experience when I buy or lease a vehicle here at Classic Ford in Mentor. Managers and salespeople have always been great to us. Thanks Matt and Kareem for your knowledge and assistance. Mark B.
Enjoy the way we are treated and they are very professional. Second car we purchased from Kareem. Thanks to Greg Pike for searching and working on the financials.
Leased a new Lincoln three weeks ago. Kyle was very straight forward and helpful in showing me new and used. I always felt comfortable with him. They took care of the registration and installed the plates for me yesterday and washed the car to boot.
Kareem was a great help in explaining the new features on the 2020 Escape. He took time to help me set up the new electronics!
We had a great experience at Classic Ford, very straightforward and honest people. Vince was very nice and took good care of us. The physical dealership was very clean and very efficient. Would definitely make the trip to buy another vehicle from them.
Kareem young was one of the most professional sales person that I have come across in a long time . He was very knowledgeable about Ford F 150's . He was also very safety conscious in light of covid 19. He is a major reason why I am a return customer to Mentor Ford
We had a great experience! Bill was very professional and easy to work with. He made the out of state purchase very easy. I would recommend buying from Classic Ford again.
The sales team at classic helped me with buying a new truck and trading in my old truck , I contacted there online sales team Bill Cheraso and he made it easy to build and price my truck , I also dealt with Kareem is sales , he helped me go over my new truck and help me get familiar with the features , thanks a lot
I have built a great relationship with Greg Pike at Classic Ford over the years. He does a fine job for us. It is because of people like Greg that keep me coming back to Classic. He gives us very good pricing and works in our best interest. Greg is the first person I call for all of our fleet and personal vehicle needs.
This was the easiest and most pleasant car buying experience I’ve ever had. The salesman Who is very professional and ensured I understood everything on the car before I left. The whole process was very quick and do not consume my whole day.
We had a great experience buying our car at Classic today. Our sales person was excellent and extremely helpful. The whole experience was awesome and I’ll definitely come back again.
Good experience with this Dealer !! Would go there in the future for my car needs they worked with me to get a good deal
Great buying experience, exceptional service. Purchased a used 2015 Tucson limited on 1/17/2020 and cannot be more then satisfied with the whole experience. Would recommend Classic for a total buying low key experience.
Nick Hirtzel was extremely knowledgeable, patient, friendly and helpful. He dealt with some difficulties in the deal and helped make everything right. We would recommend him to anyone.
We have been coming to Gregg Pike for 12 to 14 years. Always receive excellent service. He goes out of his way to make sure everything runs smoothly. We are Lincoln customers and most likely will remain satisfied customers
Great man not a salesman good price found my car some were in USA still late good dealer I go back for that reason for 17year many car
A great experience, from the Finance Manager to my Salesperson. Everyone was very helpful and nice to work with. I love my car and will come back when I’m ready to trade this one in for another. Thanks everyone!
Excellent process; easy to work with. Love my new truck; just picked it up today. Have been using an older jeep the last two hunting seasons since my truck was rear ended and totaled a little over a year ago
Julia Taylor was very helpful and very pleasant to deal with we were just looking and we went home with a car the same day.
Bryan Mendez was a great, personable and knowledgeable salesman. Matt was also great. Very helpful. Go to Classic for a great experience. We will be back for our next Ford purchase.
I believe this my fourth purchase at Classic Ford and Classic is the only place I purchase a car. Bill Cheraso and Gregg Pike are great salesman to deal with and never try to influence you toward vehicles you have no interest in but always provide valuable input and absolutely no pressure.
Kareem was very helpful and made it a very pleasant experience. I would definitely recommend Kareem and Classic ford to all of my friends and family.
Jon Black and the sales manager Russ and Justin in finance have made every one of my experiences very satisfying. I highly recommend them. Buy American
From the minute I walked in to the point I drove the new car I purchased I was treated like I was the most important person on the planet. Great staff .
Endeavored to accommodate my requirements for a lease. Willing to negotiate. Left dealership with favorable lease. Salesman was very friendly, attentive to my requirements, and sent me away after thorough briefing on controls.
I really enjoyed this experience and the sales person was TOP NOTCH!! Way to go NICK!! He is an asset to this company, don't lose him. Nicholas Hirzel Classic Ford and Lincoln
Traded my 2015 Escape for a new 2019. Bought the 2015 from Classic and went back because they are so easy to deal with. They go out of their way to make the whole process easy and painless. They truly were very helpful in finding exactly the car I was looking for. Alec was the bomb!!!
Overall, the experience of leasing a new car was made extremely well-informed by all personnel. Explanations of all proceedings were provided carefully by Kirt Hyde,who was very patient with a first-time leasee. In all, a very pleasant experience AND I LOVE MY 'RUBY' EcoSport
Justin Ales was the sales person who helped me. He was knowledgeable and helpful in all aspects of the car and the sales process. Classic Ford was also where I found the best price for the Fusion that I wanted. The whole establishment was helpful and courteous.
From the time I walked in the door till the time I drive off in my new truck, the staff at Classic Ford in Mentor were very friendly and professional. My sales person Greg Pike was excellent. He was very personable and knowledgeable about all the vehicles I looked at. He made my truck buying experience very comfortable. I will be returning to this store for my future purchases. Thank you Greg!
Reach out to Gregg Pike for your next new Ford...truly professional! Classic Auto has a true customer first model...this is my third vehicle through them.
Went to "look" at a car, ended up buying it. Julia White is a fantastic sales person, not pushy, very knowledgeable, and a soft spoken dream to work with. Our experience was painless and enjoyable.
I called Classic Ford Lincoln Mentor to see if the 1998 Lincoln Mark VIII I saw on Cars.com was still available. The internet sales staff took time to answer all my questions regarding the mechanical condition and appearance of the car that one can't get from the pictures alone. Today, four days later, the purchase of the car is complete. They made the internet purchase easy and dare I say, enjoyable for me.
Kirt was very helpful and Nick in finance was great. Everybody was friendly at the dealership and the process was easy and stress free too!
Just leased a 2019 Explorer from Classic Ford. Scott Kidd and my salesman Nick Hirzel, were great! They were very patient and sincerely wanted to find me the perfect vehicle. I am very pleased with the whole experience--no stress or sales pressure ever!