My Ford Maverick was due for an oil change and tire rotation. I scheduled an appointment which I had to cancel. Josiah called me and asked why I had to cancel. I told him that the day that I scheduled wouldn't work for me. Then he offered me an at-home service. I was like cool. How much extra? He said no extra charge. So I got an oil change and a tire rotation at home!!! I couldn't believe it. The technician was amazing. It was so nice to be able to stay at home whole they did the service in my driveway. I am so pleased and will always use Classic Ford to service my Maverick.

I had some repair work I needed. Pricing was fair. The team was really nice. I had a very nice service agent, Ron, he was very good at listening and helping me out. Ford had the part in stock and I got my car back with holiday in the way pretty fast. I have been getting my other service done there and it might not be as fast as a commercial oil change place to turn in car and get back but they do a good job on the car. The porters are also very nice.

I bought a 2015 mustang gt used with 14k miles and did not realize how bad the first owner or someone beat on the car before I bought it should have brought it there before I bought it would have saved me a lot of money and headaches in the future but I put a clutch in it thinking that was the only thing and there’s metal shaving in the trans but the staff there is really nice and helpful sucks that I was there for issues but they helped me a lot through this.

service is premier. bought my car there.

Great place 👌 parts department great service

Outstanding Service!! I would Recommend to anyone, who has or doesn’t have a Ford. The Entire staff was pleasant and kind. Best Ford Dealership around:) I couldn’t thank them enough. Amazing service from the time I walked into the time I walked out. Ps. Quick service as well

My truck had a few safety recalls and they fixed them quickly, communicated the entire time, and also washed my car! Highly recommend this Ford dealer!

Their service department is outstanding.

Go and see Jake Hodges. Great guy. We just purchased our third vehicle from Classic Ford and always have a great experience.

Great service. Very accommodating. Tom and Ryan were fantastic.

I bought my Ford Edge almost 2 years ago from Classic Ford in Mentor, Ohio. I usually hate the car buying process. Paul Qua made it so much easier and more pleasant. There was no pressure. He was knowledgeable, thoughtful and considerate. It definitely pays to go to an experienced car salesman who understands the value of your time. I highly recommend Paul Qua and Classic Ford.

I worked with Ryan Clark (sales rep). He was knowledgeable about the vehicles and was able to provide a welcoming experience.

Great group of people. They will go out of their way to make you family. And they did.

Excellent sales and service departments. Recently purchased a Ford Bronco. I am very happy with the vehicle so far. Just finished my first service visit. Recall parts came in after. They sent their Mobile service car out to my office to install the parts a few days later.

Great experience in purchasing and service. Can't recommend them more.

Extremely satisfied with the purchase of my new truck just about a year ago. It was just back to classic for service, and it was the best experience I have ever had with a service department ever. John was great, the techs were great, very happy that I chose classic Ford for my purchase. I will definitely be purchasing in the future from Classic.

Paul facilitated an extremely professional sales experience. To say that Paul provided a fair and equitable offer and trade in to a new showroom F-150 Lariat would be an understatement. His knowledge of Ford trucks in these current times of challenge was well placed and helpful in making a decision to purchase a new vehicle. Paul respected me as a valued customer with a no pressure top notch fact focused sales experience. I highly recommend Paul and Classic Ford Mentor for anyone in the current market for a new vehicle.

Every experience I have with Classic Ford is 5stars. Everyone is friendly & helpful.

I enjoy my Ford Explorer and I really appreciated the video especially again thank. You have a great staff. Harold Crawford

Exceptional service from the time I stepped onto the lot up until I left in my new Escape. Highly recommend Clay Fulmer and his team of experienced managers for any and all vehicle purchases.

I have bought quite a few vehicles over the course of my seventy-five years, but my recent purchase from Classic Ford was the best experience ever. My husband and I found a low mileage 2020 Ford Edge SEL online at their Mentor dealership and called salesman Paul Gayhart to make sure the vehicle had not been sold since we were traveling almost two hours to look at it. When we pulled into the parking lot, he had the vehicle sitting right in front ready for us. His knowledge of the car really impressed me. I had a lot of questions since this Ford Edge was seven years newer than the one we were trading in. We had been to two other car dealers, and I had heard “I’ll have to look that up” several times, but Paul was very familiar with every aspect of this vehicle. His friendly jovial personality was a plus. After an initial test drive, we got down to business. Classic Ford gave us the trade in amount we had been hoping for. Paul completed the necessary paperwork, and we made plans to pick up the vehicle two days later. When we arrived, our “new to us” Ford Edge was all shined up, sitting out front complete with a full tank of gas. Paul had completed all the necessary paperwork in advance, so all we had to wait on was a call from our insurance company to confirm a few details. Paul also explained that we have a fourteen day money back guarantee on the vehicle if we are not completely satisfied. My husband and I drove away in our beautiful new purchase, definitely very satisfied, not only with the car, but also with salesman Paul Gayhart and all the staff at Classic Ford of Mentor.

Just received my new Ford F250 great customer service. And very helpful sales person (Kareem). Had to wait 7 months to get my order but truck is great.

Jon in service handled a warranty claim for me, and I am very grateful to both Ford and Classic for going the extra mile to ensure my car was fixed properly. The experience reassured my trust in Ford and ensures I will be back to Classic for any vehicle needs.

Driving through town and very low tire pressure. We called, were diagnosed, repaired and on our way within an hour. Incredible service. Thank you.

Outstanding service from Tom, John and the entire service department. I needed my truck back promptly as we were going on a trip and they had the truck picked up, repaired and delivered back to me promptly. Highly recommended