Very smooth. Bought a car, in and out in 2.5hrs!! All the staff were amazing!!! Thank you Scott and Ryan for all of your help!! Will definitely return!!

My wife and I were on our way to Niagara Falls from Illinois in our RV when our check engine light came on. We found Classic Ford and asked for their help. They treated us wonderfully. Ron Laing took charge, quickly got our ford-based RV running and didn't charge us as the problem was on Warranty. We were two strangers made to feel like family by Classic Ford. I've owned many vehicles--but never had better service. Classic Ford of mentor is a special place

The experience was very good because of the salesman Vince Iaboni! He is 5 star in customer satisfaction! We had been looking for a truck for quite awhile and since Vince was at this ford location we told him what we were looking for and he told us about this truck weeks before we finally bought it . we prefer to go to classic in painesville because its so close for us but because Vince is so nice and the truck is what we wanted we bought from him .he has a great salesmanship and manners and kindness we are short on time vince got things all aranged so we could get in and out quick the day of final sale. It was greatly appreciated . it was a good experience not grueling! Thank you ford and vince

Brandon, Matt, and Shelley were all very helpful in guiding us through the selection and purchasing process. They are friendly, knowledgeable, and willing to go the extra mile to ensure complete customer satisfaction.

Gregg Pike is a straight shooter was a pleasure working with him. He his very helpful and answers all you concerns will always deal with him

Todd and his support team were perfect. Found the truck I wanted and they took all the fun out of the negotiation. I'm "old school" and enjoy the negotiation (NOT haggling!) They made it too easy! First time that I've bought a vehicle and didn't feel bad about the deal the minute that I walked out of the store. Absolutely 5-star!

Dealer ordered a truck for me - now received. Professional staff made buying process easy. Got a fair price upfront on both purchase and trade in. New modern dealership and service facilities.

Gregg Pike is the bomb dot com!! Highly recommend him and Classic Ford! The experience was wonderful. We love our new car and Gregg. !

Our lease was ending. We went looking at smaller SUVs but came back to Classic for our favorite, the Ford Explorer! It’s difficult to give up a good vehicle after only a few years but it made sense to lease a new one again. Thanks Kyle! Great customer experience and efficient service at Classic Ford.

Wow FAST and excellent job on all. Always professional and a great free car wash too! Thank you all for an A A A job!

Bought my daughter's 1st car and had a great experience at classic ford and Brandon was very helpful meeting me at my uncle's shop to have it inspected. Great service and will be going back for my next car!

Classic Ford in Mentor has the most knowledgeable associates in all departments. Very friendly, great customer service, efficient, fast paperwork processing. Manager is very friendly and kind, knowledgeable and will work to get the best deal for you! I went in for a new tire and left with a new Escape!

Vince was very courteous and patient. It took 3 or 4 trips to make our deal. Showed me all the new features and explained them well. All I have to do is remember everything!!

Fast Great Service , friendly Great selection of most every new car and trucks as well as a bunch of used cars of all makes and modals.

Great service and had paperwork ready to roll to help it go faster. Very happy with car and the trade in we received. Our third car from Classic Ford!

I've leased from Classic Ford, Mentor OH previously and used them for service while living in OH. The experience was exceptional each time. My Ford Explorer lease was due to expire in Aug '21 and I was getting nowhere with local Ford dealers in southwest FL. I called Classic in Mentor and right away they found the exact car I was looking for at a lease price significantly LESS THAN the one I had been paying for the last 32 months. Would I drive 2,600 miles to do business with Classic Ford in Mentor again? In a heartbeat!!

Great experience!!! No hassle and no worries. The people were professional. I would recommend Classic Ford to all my friends and colleagues. Thank you for the exceptional service and fantastic vehicle.

Service and delivery of all process was impeccable. Totally recommended. Also the took care of my vehicle while purchasing a second one. Fantastic service. Thanks for all the great service.

Great process I enjoyed the dealership and the customer service was awesome I would highly recommend this dealership to all my friends and family I look forward to my next purchase from them.

Awesome experience. Kareem was great giving me a great price along with service. He took his time explaining all the options of buying a vehicle.

Danny went absolutely above and beyond for me when I needed help. When I needed a temporary vehicle, he put so much effort into finding me one, calling all around. He ended up finding me one for free. Extremely nice, very friendly, does his job well. Great experience here.

DANNY made my experience here great!!! My car was going to be in the shop for a few days and I needed a temporary vehicle. All of Ford's happened to be out, so Danny spent a good 20+ minutes on the phone calling all around trying to find me a vehicle I could drive for a few days at a good price. He went absolutely above and beyond. In the end, Ford got one of their own returned and I got to drive it for free. Also, I see another comment here from someone upset that Ford didn't fill their tires with air. All you have to do is ask. I did, and they took care of all of that free of charge for me. They also did very nice cleaning and detailing that I didn't even ask for (and of course was not charged for). I won't go anywhere else for my car maintenance.

Worked with Bill and Andrew. Did the whole deal including my trade over the phone. Process was quick and upfront. In and out in an hour and everything was above board. We drove over 3 hours for this truck and it didn’t disappoint

I found the exact car I had been looking for at this dealer, however I was 700 miles from it. With apprehension I contacted them to check the car's status and it was still available. Within a few emails the deal was made and I was on to planning my trip to pick the car up. I was still uneasy about buying a car I had not seen or driven, but for this car I was willing to take the chance. I could not be happier with the car or the dealer, not only is the car better than expected, so was their service. They picked me up at the airport on a snowy day, the car was clean and waiting in the warm building with all the paperwork ready for me to sign and get on the road. If I lived closer this dealer would be my first stop for my next car purchase.

Ryan Clark and everyone else we dealt with were friendly and professional and took great care of us as we turned in our previously leased vehicle for another.